Redland City Council is committed to supporting residents, community groups, clubs and organisations, and local businesses affected by Tropical Cyclone Alfred.
If you are a local business, additional information for our business community is available on the Redland Business Recovery page.
On this page:
- Support for individuals and households
- Public health
- Donation and providing support
- Quick links
- Contact Us
Support for individuals and households
Green and odorous waste disposal sites
Council has rolled out a comprehensive waste management plan to support residents affected by ex-Tropical Cyclone Alfred.
Services include:
- Kerbside collection for cyclone-related green waste
- Special support to clear cyclone-related green waste for those with mobility or health issues, or residents without the equipment needed to remove fallen trees and branches
- Disposal of excess food waste
- Disposal of highly odorous waste (e.g., nappies)
For full details on these services and how to access them, see our Redlands Coast Today news post Council’s post-cyclone event waste plan.
Need help with green waste clean-up after Tropical Cyclone Alfred?
We understand that cleaning up after the cyclone is a big job, and for some in our community, it’s just too much to handle alone. If you have mobility or health issues, or don’t have the right equipment to clear fallen trees, large branches, palm fronds, and other vegetation from around your home, you can register for support.
How it works
Register your job with Council below and based on the details provided, we will prioritise jobs and allocate resources where they are needed most. Demand is currently high, and while we’re working as quickly as possible, not all requests will be actioned immediately. Jobs will be prioritised based on urgency, safety risks and community impact.
This service is for green waste only.
Register for help with green waste clean-up
Green waste kerbside collection
Council is providing help clearing cyclone-related green waste. Residents are encouraged to place their green waste near the kerb by Sunday evening, March 16.
Please place all other green waste in your green waste bin.
For residents who can manage their own clean-up, Council urges you to take your green waste to a local Recycling and Waste Centres. For further details on disposing of cyclone-related green waste, see our Redlands Coast Today news post Ex-Tropical Cyclone Alfred green waste kerbside collection.
Disposal of sandbags
After extreme weather events, like ex-Tropical Cyclone Alfred, proper management of sandbags is essential for your safety and the environment. Sandbags should never be disposed of in regular kerbside bins, as they are too heavy for collection trucks.
Council urges residents to avoid taking uncontaminated sandbags to Recycling and Waste Centres to help manage the ongoing recovery efforts. Instead, store them for future use or use the sand in your garden.
Sandbags contaminated by floodwater or made of hessian should be disposed of at Recycling and Waste Centres. For more detailed advice on handling and disposing of sandbags, see our Redlands Coast Today news post How to manage your sandbags.
Floodwaters and stormwater drains
Despite floodwaters receding across Redlands Coast, residents are urged to keep away from flooded creeks, waterways and storm drains.
Floodwaters contain runoff from roads, paddocks, drains, and potentially, sewage overflows. It can contain toxic chemicals such as petrol or oil, pet and human waste and other contamination (pesticides, industrial chemicals and more). For more information
see our Redlands Coast Today news post Stay out of floodwaters whether signed or not.
Public Health
Fire ants during post-cyclone clean-up
As residents clean up after ex-Tropical Cyclone Alfred, it’s important to stay alert for fire ants.
Fire ants may have been disturbed by the recent heavy rain and flooding and have been known to raft on water.
They pose serious risks to the health of people, animals and pets with their aggressive behaviour and painful stings.
For information on how to identify fire ants and how to report sightings, see our Redlands Coast Today news post Stay alert for fire ants during post-cyclone clean-up - Redlands Coast Today.
Financial Assistance
- Personal Hardship Assistance is now available for affected residents within the Redland City Council area.
- Emergency Hardship Assistance Grants – $180 per person, up to $900 for a family of five or more to purchase immediate essentials like food, clothing and medicine.
- Essential Services Hardship Assistance Grant – $150 per person, up to $750 for a family of five or more to assist with immediate needs following the loss of essential services at home for more than five consecutive days.
- Essential Household Contents Grants – up to $1,765 for individuals and up to $5,300 for couples or families to replace destroyed essential household contents such as bed linen and white goods.
- Structural Assistance Grants – up to $80,000 for uninsured, income-tested owner-occupiers towards the repair or replacement of a disaster damaged dwelling to return it to a safe and habitable condition.
- Essential Services Safety and Reconnection Scheme – there are two parts to this grant – uninsured, low-income, owner-occupiers may receive up to $200 towards a safety inspection and up to $4,200 towards repair work needed to reconnect essential services.
- If you have lost income as a direct result of Tropical Cyclone Alfred you can apply for Disaster Recovery Allowance through Services Australia
Other Assistance
- Information about financial, business and personal and family support is available to people affected by a disaster.
- Regional community support services | Community support | Queensland Government for practical assistance or community support to assist you and your family.
- Disaster recovery information in your language | Community support | Queensland Government for translated fact sheets about natural disasters and financial assistance grants.
- Information on not-for-profit organisations that provide post-disaster support.
Donation and providing support
Givit
Redland City Council is partnering with GIVIT to coordinate donations from businesses and individuals. GIVIT is managing donations of money, goods and time for cyclone recovery. See what’s needed at GIVIT.org.au
Quick links
- Redland City Council
- Redland City Council Facebook
- Redlands Coast Today - The latest news from Redland City Council
- Redlands Coast Disaster Dashboard
Contact Us
For further information please Contact Council