Booking Council venues and spaces just got easier
As part of our Digital Transformation Program, Council has improved the way we manage venue bookings to provide a better customer experience.
Our new online venue booking system provides you with easy 24/7 access to:
- browse for suitable venues or spaces for your activity, event or meeting
- book and pay online
- view availability and hire fees
- manage your bookings.
Through this system, you can book all sorts of Council's venues and spaces, including:
- community halls
- sports fields and hardcourts
- parks and open spaces
- meeting rooms and spaces at Cleveland and Victoria Point libraries
- event and conference facilities at our environmental education centre, Redlands IndigiScapes Centre.
You may notice the web address change to redland.bookable.net.au when you follow our link to view and/or book Council venues and spaces. That's because we're using a specialist booking platform that integrates with Council's digital capability.
Below are some instruction videos to get you started with using the online venue booking system. Within the booking system you'll find more frequently asked questions to help you use the system.
Get started with some video instructions
Bookings and availability
All venues and spaces require a booking. Please check availability and make a booking.
Time requested must reflect set-up and pack down times.
Parks and open spaces require a booking when:
- social gatherings and private functions are for more than 50 people
- you intend to engage a commercial operator to supply activities such as a jumping castle (full details required)
- your booking includes an officiated ceremonies such as: weddings, memorials, namings etc
- you are a commercial operator (additional application may be required – please refer to Temporary commercial activity in a park or public open space)
- you are planning a Public Event (for advice on hosting events, please review the Event Portal or download Council’s Event Information Kit [PDF 1.7MB])
- you require Vehicle Access (for us to assess your request, please complete a Vehicle Access Permit Application).
Note: general park bookings do not entitle the hirer to exclusive use. To secure a table, shelter or other area, we recommend you get there as early as possible on the day of your event. Bookings help ensure that your event does not conflict with other booked events.
Wedding ceremonies are allowed in any bookable park throughout Redlands Coast. However, wedding receptions are restricted to Home Beach Foreshore and Headland Park. Both locations are at Point Lookout on North Stradbroke Island.
Terms and Conditions
Council's Terms & Conditions can be found within Bookable at the bottom on the page for the particular venue you have selected to book. Acceptance of these Terms at time of booking is required before approval can be given. Please ensure you read and understand the content prior to confirming your acceptance. Check Redlands IndigiScapes Centre for their venue terms and conditions.
Fees
Depending on the nature and location of your event booking fees and ancillary charges may apply.
Ancillary charges include, but are not limited to:
- cleaning fees
- electricity charges
- refundable security fees
- key deposits
- administration charges.
Please refer to Council’s Register of Fees for itemised fees and charges.
Discounts
Yes, discounts may apply to venue hire fees. Strict eligibility criteria applies and evidence may be required.
Please note: discounts are applicable to venue hire fees ONLY. No further discounts apply to service or ancillary fees such as electricity charges or cleaning fees.
Types | Definition | Discount to apply |
---|---|---|
Commercial Organisation (Profit) | Hirers that intend to generate a commercial profit from an activity | No discount applicable - Full Standard Rate |
Private Hire |
Private use by community members. Hire must not generate profit and will not be open to the general public. Examples include:
|
No discount applicable - Full Standard Rate |
Commercial Organisation with Community Benefit |
Hirers that intend to charge for an activity but there is a measurable community benefit. Examples include:
|
25% off Full Standard Rate |
Non-Profit Organisation and/or Registered Charity |
Organisations that are not operating for the profit or gain of their members Required Evidence:
|
50% off Full Standard Rate |
School | State, Independent and Catholic Schools | 50% off Full Standard Rate |
Government Entitiy | Any Government Department located within Australia | 50% off Full Standard Rate |