Water outages

If you are experiencing a water outage, check to see if there is a card in your letterbox – we always try to advise in advance.

Unplanned water supply outages usually occur due to an unforseen leak or burst in a water main. The unplanned outages shown below are dependent on specific job requirements, therefore specific end times cannot be provided. Once the water has been reconnected, the outage will no longer be shown below as an unplanned water outage. The streets to be affected by unplanned outage are also notified by a Redland Water vehicle using loud hailer prior to the water supply being shutdown.

Planned outages are organised in advance as routine maintenance, and all residents and businesses are notified via a flyer four business days in advance.

We apologise for any inconvenience and thank you for your patience. 

Please contact Redland City Council on 07 3829 8999 to report any problems during an outage.

What to do after an outage

After the water has been turned back on, flush your plumbing by running the outside tap closest to your water meter for a few minutes until the water runs clear.

If the water does not clear within a few minutes, telephone Redland City Council on 07 3829 8999. Avoid using the washing machine or dishwasher while the water remains discoloured.

Unplanned water outages