Redland City Council offers several ways for you to pay your infringement. You can pay online, by phone, post or in person at a Council Customer Service Centre.
If you choose to pay a fine in full, payment is due within 28 days of the issue of the penalty infringement notice. It may take up to 24 hours from the time your fine was issued to be able to pay.
If we receive the payment before the due date, we finalise the infringement and take no further action. Once you've made the payment, you are no longer able to take the matter to a Magistrates Court.
The different ways to pay a fine are outlined below.
Online
Payment by credit card can be made securely online.
Please note that this option is available 48 hours after your infringement notice has been issued.
To make payment please visit Payment options, view images, appeal or nominate a driver for a parking infringement
Telephone
Payment by debit or credit card can be made over the telephone.
Phone: (07) 3829 8999 Monday to Friday (8.30am – 4.30pm)
Please ensure you have the reference number for your infringement notice.
In person
Payment by cash, credit or debit card, cheque or money order can be made at the following Council Service Centres – open Monday to Friday.
- Council Administration Building – Bloomfield Street, Cleveland (8.30am – 4.30pm)
- Capalaba Place – Noeleen Street, Capalaba (8.30am – 4.30pm)
- Victoria Point Library Building - Bunker Road, Victoria Point (9am – 5pm)
Please bring the Penalty Infringement Notice with you.
Post
You can send a cheque or money order in the post.
Make it payable to Redland City Council, and posted to:
Redland City Council
PO Box 21
Cleveland QLD 4163
Please include the Penalty Infringement Notice in the envelope with your payment.
You will need to tick the box next to option 1 (paying in full).