Redland Business Recovery | Redland City Council
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Redland Business Recovery

Support for Small Businesses

We understand the challenges businesses face in the wake of a natural disaster and are here to assist with financial relief, recovery resources and guidance to help rebuild and strengthen our local economy.

Small Business Disaster Hub
TC Alfred recovery support for small business

Disaster grants of up to $25,000 are available for affected small businesses following Tropical Cyclone Alfred and Associated Severe Weather, 1 - 16 March 2025, to hire or purchase equipment and materials, clean up, remove debris, replace or repair damaged infrastructure and stock and other costs associated with the recovery process. Businesses should take photographs of the direct damage to accompany their application/s. To apply visit the Queensland Rural and Indstry Development Authority (DRIDA) website.

Disaster loans are available for recent rainfall and flooding events including Ex-Tropical Cyclone Alfred that have affected small business, primary producers and not-for-profits. To apply visit the Queensland Rural and Industry Development Authority (DRIDA) website.

If you have lost income as a direct result of Tropical Cyclone Alfred you can apply for Disaster Recovery Allowance through Services Australia

Business Concierge - Department of Customer Services, Open Data and family Business (CDSB) TC Alfred recovery support for small business

Small Business Debt Helpline or call 1800 413 828 – a free service for small businesses in financial difficulty, it provides free, independent and non-judgemental advice.

Register your interest in the Mentoring for Growth Program (M4G), or volunteer to become a business mentor.
Mentoring for Growth program | Business Queensland

Your feedback is critical to ensure your business and Redlands Coast, receive the support needed. Please complete all surveys that are relevant to your business and your industry.

Current business surveys:

As part of the Redland City Local Recovery Group, a specific Economic Recovery Team (sub-group) has been established to support businesses, post the event.

The Economic Recovery Team will be focused on managing and coordinating recovery as it relates to business, industry and workforce impact.  

We acknowledge that there will be support our business community requires now. Requests for immediate support or information should continue to be logged through Council’s Customer Contact Centre (07) 3829 8999.

The team will be delivering a short to medium-term action plan, and longer-term recovery strategy to support all impacted sectors, including our valuable visitor economy.

The Economic Recovery Team is a collaborative response. Coordinated by Redland City Council, membership includes local chambers of commerce, state and federal agencies and industry contacts.  

If you are a local business with an idea to support Redlands Coast Economic Recovery, please contact the team.

On 19 March 2025, the Planning Minister declared the Ex-Tropical Cyclone Alfred Recovery event that occurred in South-East Queensland to be an applicable event, which applies to 21 local government areas affected by the event, including Redlands.

 Given the continued pressures on supply chains for essential goods, critical supplies and supporting business and community recovery, the Minister declared the following uses and classes of uses under section 275O under the Planning Act – a shop, warehouse, transport depot, health care services, hardware and trade services, low, medium, high industry and special industry use that is directly necessary for the supply or manufacture of critical goods where for the purpose of an abattoir or food processing facility.

This declaration will enable these uses to continue to operate to restock 24 hours, seven days a week until 4 April 2025 in response to community and business need but does not change operating requirements under other legislation.

For more information about applicable events, and the specific notice for Tropical Cyclone Alfred refer here.

Trading hours during applicable events | Business Queensland

Refer to Fair Work Ombudsman to understand workplace rights and responsibilities. 

Learn about:

  • Stand-downs because of natural disasters                                                         
  • Leave entitlements
  • Accessing flexible working arrangements
  • Other services and useful contacts.

For details, visit Cyclone impacting parts of Australia - Fair Work Ombudsman

Food Waste

Commercial businesses are responsible for the disposal of their own waste.

Asbestos

If your business is damaged during a disaster and the building was built prior to 1990 it may contain asbestos. During clean up, it’s important to take precautions to protect yourself and dispose of any asbestos or Asbestos Containing Material (ACM) appropriately. For more information on managing asbestos during clean up, please visit Asbestos during and after a disaster | Queensland Health.

Nominated Council waste centres will accept waste that may contain asbestos. Asbestos waste must be double wrapped in plastic, securely taped and labelled. If removing more than 10m2 of asbestos, you will need to engage a licensed contractor. Visit asbestos management for more information.

Food safety

If your food business has lost power, been damaged or flooded from Tropical Cyclone Alfred, the following advice is provided to assist you in the cleanup and recovery phase of this recent disaster event.

It’s safest to throw out food that may be contaminated. This includes:

  • Any food (including canned, packaged and bottled food) that has been in contact with contaminated water, including floodwater, has an unusual colour, odour or texture.
  • Refrigerated food that has been left unrefrigerated or above 5°C for more than four hours.
  • Frozen food after 24 hours, or if frozen food has partially thawed, it cannot be re-frozen and will need to be disposed of.

Where your food business has been impacted by flood waters:

  • Remove any standing water, mud or debris from the kitchen.
  • All equipment, utensils and surfaces will need to be thoroughly cleaned and sanitised.
  • Remove any damaged items from the kitchen that cannot be effectively cleaned. This may include single-use items, equipment and furnishings.

Council Environmental Health Officers play a critical role in disaster management. You may have an officer visit your food business in the coming weeks. This is not intended to be a regulatory compliance inspection but to provide important food safety and public health advice in the cleanup of your food business prior to reopening.

For any questions on food safety please contact Council’s Environmental Health Team on (07) 3829 8999.

GIVIT is managing donations of money, goods and time for cyclone recovery, with the aim to best ensure donations are spent locally.

Local businesses can also be involved in supporting our community recover. Register your interest to donate as a business or individual. GIVIT.org.au

Business Support Contacts

Economic Development team
economicdevelopment@redland.qld.gov.au

Tourism and Events team
tourism@redland.qld.gov.au

Local Business Chambers

Suzie Tafolo
President - Redlands Coast Chamber
president@redlandscoastchamber.org.au

Colin Battersby
President - Straddie Chamber of Commerce
col@discoverstradbroke.com.au

Dan Golin
President SMBI Chamber of Commerce
admin@smbichamber.org.au

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